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Returns & Exchanges
Due to the perishable nature of our refrigerated protein bars, we do not accept physical returns to ensure food safety and quality. However, if your order arrives damaged or unsatisfactory, we are committed to making it right through a refund or replacement.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please check your package to ensure the snacks are still cool and the packaging is intact.
- 2.Contact Support
If there is an issue, email our team within 7 days of delivery with your order number and a photo of the product.
- 3.Review Process
Our team will review your request within 48 hours to verify the quality concern or shipping error.
- 4.Resolution
Once approved, we will immediately process a full refund to your original payment method or ship out a fresh replacement at no cost.